Clearinghouse Partner Processing Down

Incident Report for Ribbon Health

Resolved

This incident has been resolved.

Posted Mar 03, 2022 - 08:02 EST

Identified

Our clearinghouse partner, Change Healthcare, is experiencing an outage on Eligibility processing. Unfortunately, our Deductible Endpoint will also be down until their processing is back up. We will monitor and update on the situation as we have more information.

Posted Mar 03, 2022 - 00:39 EST