Provider Endpoint API Outage

Incident Report for Ribbon Health

Resolved

We experienced an API outage from 4:07 PM to 4:14 PM ET today on our providers, condition cost estimates, and treatment endpoints. Full API functionality has been restored and there are no outstanding errors or latency issues. We sincerely apologize for the inconvenience this may cause your workflow. If you are continuing to experience issues, please reach out to support@ribbonhealth.com.

Posted Jul 19, 2024 - 17:28 EDT

This incident affected: Providers Endpoint (Provider Search, Editing Providers) and Reference Endpoints (Treatments).