API Outage

Incident Report for Ribbon Health

Resolved

We have resolved the issue. This issue occured because a broadly used database table experienced unusually high latency due a migration bug, causing timeouts of our API.
Posted Oct 05, 2021 - 16:28 EDT

Monitoring

Our API is experiencing an outage.
Posted Oct 05, 2021 - 16:16 EDT
This incident affected: Providers Endpoint (Provider Search, Editing Providers).
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