Partial Outage to INN searches
Incident Report for Ribbon Health
Resolved
We discovered a partial outage impacting a small subset of customers early in the morning of 6/6/24. The outage specifically impacted API calls using the location_insurance_ids or insurance_ids parameters. This has been resolved and all endpoints are functioning for all customers again. If you are continuing to experience issues, please reach out to support@ribbonhealth.com.
Posted Jun 06, 2024 - 12:24 EDT
This incident affected: Providers Endpoint (Provider Search) and Locations Endpoint (Locations Search).