Eligibility/Deductible - Intermittent Issues

Incident Report for Ribbon Health

Resolved

This incident has been resolved. Eligibility transactions should be processing as expected now.
Posted Feb 23, 2022 - 13:24 EST

Monitoring

Our clearinghouse, Change Healthcare, is experiencing intermittent errors with processing eligibility transactions. The issue has been escalated.
Posted Feb 23, 2022 - 09:29 EST